What are email summaries and how do I enter them within Fuse?
What is an email summary?
Email summaries are can be helpful to get your Fuse messages opened by your clients. As a reminder, depending on the email template or the email system your client is using, these summaries may now always be visible.
When a preview is rendered, if you have an email summary, Fuse will tell recipient's email system to use the summary text you provide.
In some email systems, including the specific configuration of Microsoft Outlook, the summary is visible below the subject line:
Where can the email summary be found in Fuse?
You can find the email summary at the bottom of the email builder. It can also be found in some of our email templates.
What makes a good email summary?
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Use concise and clear language.
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You have 5-8 words of space available.
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Summarize why they received the message if it's your first communication. For example, if the email is in response to a website form, then say "In response to your quote request."