Fuse's BCC feature enables you to receive a duplicate of every email the system sends
If you're looking to stay in the loop on your email communications or need to keep a record of them for archival purposes, we've got two helpful tools that you can use: the Outbox and BCC.
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The Outbox tool allows you to review all email messages before they are sent. This feature is particularly useful if you want to make sure that you're sending out the right message or if you want to catch any errors before it's too late.
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On the other hand, the BCC (blind carbon copy) feature is another handy tool that you can use to keep a copy of all your outbound emails. This way, you'll always have a record of your communications that you can refer to later.
In this help article, we will focus on the BCC feature and show you how you can use it to stay on top of your email communications.
How to Set Up BCC
If you want to receive a copy of an email sent to someone else, you can set up a BCC in Fuse by following these simple steps. First, open the email builder and click the "Add BCC Recipient" link.
From there, you can select who you want the BCC to be sent to–this can be an Account Rep or Producer, a specific employee, or a user that you create.
What Does a BCC Look Like?
When you receive a BCC email, it will look similar to a regular email sent by Fuse, but there are a few key differences to be aware of.
From Address
The BCC email will be sent from the same email address as the main copy of the email. For example, if your email is configured to send From: Account Rep, then the BCC copy of the email will also be sent From: Account Rep.
Subject Line
To make it easy for you to identify BCC emails, we add [Fuse BCC] to the subject line.
Unsubscribe Link
We remove the unsubscribe link from BCC emails to prevent any confusion. If a BCC recipient hits unsubscribe, would they be removing themselves (disabling BCC) or the original recipient from all future emailing? To avoid that confusion, we removed the link completely.
Link and Open Tracking
We also disable link tracking and open tracking to ensure accurate statistics.
Message Header
To help you take action when you receive a BCC email, we include a small header at the top of the email. This displays who the message was intended for, a link to open their account in Fuse, where you can easily remove them from a campaign, and a link to the blast or sequence message that is linked to the exact copy of the email, allowing you to quickly make any necessary edits.
