How Pausing a Sequence Affects the Timing

Pausing date and normal sequences affects timing differently.

Step Sequences

Delays steps

Pausing a sequence with existing subscribers will pause all actions. When the sequence is unpaused, the actions will resume. So if you pause a sequence for a day, you'll have an extra day of delay in your sequence. 

If you pause a sequence for two months then everything will be delayed for two months.

Please be careful. If your sequence is paused for a long time, you may consider removing all subscribers before unpausing it.

What if I "Drain" a step sequence?

You have an option within a Step Sequence to "Drain" it, meaning that Fuse will stop adding any new subscribers to it from that point forward. Anyone who already matched the criteria will continue to get any remaining steps in the sequence.

Date Sequences

Skips steps

Pausing a date sequence, whether it's a specific date or an account date, will skip any step that should have happened on the date the sequence is paused. When resumed, any scheduled steps will then happen.