AMS360 Activity Does Not Post

If you turned on Activity Synchronization but are not seeing activity, read this article to resolve the issue.

Lucas Jans avatar
Written by Lucas Jans
Updated over a week ago

AMS360 activity types can be configured and disabled. At this time we write our activity to the "Customer" type. If this activity type is disabled then we cannot save any activity to your AMS360.

How to Enable Your Activity Types

  1. Modifying these settings requires Admin permissions.

  2. Go to Activity/Suspense Setup

  3. Find the Customer Activity and make sure it's enabled.

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