Agency Revolution

These instructions are also accessible from your Fuse list setup page.

How to Set Up AMS360 Integration

Add a step in your sequence to create a suspense in your AMS360, so you can then assign tasks to your team members.

If you're hosting your own AMS 360, use these IP's to whitelist your calls.

Adding an email is necessary to take advantage of the automatic user mapping.

Changes to most (but not all) fields in AMS360 trigger a sync of the updated data into Fuse. Find out here which fields do and don't.

How to set up activity data synchronization for AMS360 and QQ Catalyst so you can see the activity of Fuse inside your AMS.

We limit the amount of legacy data we download.

We do get the Customer and Policy Notation values, however, they are encoded

If you host your own AMS360 server and notifications aren't sending to Fuse, check NSDepot or ONSInitiator using the steps below.

To keep your AMS360 sync up-to-date we rely on a data stream from AMS360.

If you turned on Activity Synchronization but are not seeing activity, read this article to resolve the issue.

There are several possibilities. Finding the reason makes it easy to fix.

AMS360 has several different fields related to policy premiums. How does Fuse choose a policy premium?

Find answers and get help from Intercom Support and Community Experts

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