Forge Packages and Support Levels
Understanding Features and Support Services Included With Forge Packages
The Forge website platform is offered in two tiers: Forge Essential and Forge Premium.
What's included with the Forge Essential Package?
- 200+ Insurance Coverage Pages
- Clickable Coverage Interactive Graphics
- Power Panels
- Lead Capture Website Forms
-
Notification Bars
Forge Essential clients also receive standard support. Keep reading to learn more about our support levels.
What's included with the Forge Premium Package?
Everything in the Forge Essential package, and:
Forge Premium clients also receive premium support. Keep reading to learn more about our support levels.
This guide will help you understand the different support services provided with each Forge package.
|
Support Services Overview |
Forge Essential (Standard Support) |
Forge Premium & Legacy (Premium Support) |
|
Basic Text Updates |
✅ |
✅ |
|
Team Member Updates |
✅ |
✅ |
|
Carrier Updates |
✅ |
✅ |
|
Blog Post Additions |
✅ |
✅ |
|
Notification Bar Additions |
✅ |
✅ |
|
Testimonial Additions |
✅ |
✅ |
|
User Management |
✅ |
✅ |
|
Clickable Coverage® Additions |
✅ |
✅ |
|
Simple Page Creation |
✅ |
✅ |
|
Form Additions or Changes |
✅ |
✅ |
|
Maintaining Locations |
✅ |
✅ |
|
Branding Changes |
❌ |
✅ |
|
New Form Creation |
✅ |
✅ |
|
Form Replacement |
❌ |
✅ |
|
Integrations |
✅ |
✅ |
|
Advanced Integrations |
❌ |
✅ |
Forge Essential Support
Forge Essential provides foundational support and updates to keep clients' websites running smoothly. Here’s what’s included:
- Basic Text Updates: Reasonable changes to existing text.
- Team Member Updates: Adding or removing team members.
- Carrier Updates: Adding or removing carriers.
- Blog Post Additions: Send us the heading, content, and author, and we’ll post it.
- Notification Bar Additions: Adding text and links to notification bars.
- Testimonial Additions: Adding provided testimonials.
- User Management: Adding or removing users based on provided information.
- Clickable Coverage® Additions: Adding new Clickable Coverage® graphics to your website.
- Simple Page Creation: Supply us with website-ready content, and we’ll set it up.
- Form Additions or Changes: Making tweaks and updates to existing forms.
- Maintaining Locations: Updating location information.
- New Form Creation: Adding new forms to your website that ask for basic information and do not require conditional logic or unique formatting.
- Integrations: Testing and ensuring compatibility of accepted integrations or embed codes.
Forge Premium & Legacy Support
Forge Premium and Forge Legacy offer an advanced level of support, including all the services provided in Forge Essential, plus additional features for more complex needs:
- Branding Changes: Updating logos, fonts, and website colors.
- Form Replacement: Replacing forms with entirely different form solutions.
- Advanced Integrations: Handling integrations like Zapier and third-party email solutions.
To request these updates, contact our Client Experience team at team@agencyrevolution.com or (800) 606-0477.