Get support from our team through direct contact, live product training, office hours, and more!
Whether you have questions, need assistance, or have an issue to report, our Client Experience Team is here to help! We are dedicated to ensuring you have all the support and tools you need to succeed using our marketing automation system and website solutions.
Direct Contact Support
We understand the importance of having reliable support, which is why our Client Experience Team is readily available to assist you - Monday through Friday, 9:00 AM to 5:00 PM EST. Here’s how you can reach us:
- Live Chat: Have a quick hit question or request for our team? Send us a quick message on live chat! When you are logged into your Agency Revolution workspace, the chat icon will be located in the top right corner of your screen.
- Email: You can always catch us via email at team@agencyrevolution.com! Send us an email directly or request help through your workspace and someone from our team will be in touch with you shortly.
- Phone: Prefer to speak with someone in real time? We can be reached via phone at 800-606-0477 during regular business hours.
Live Product Training
To help you fully leverage the capabilities of our Fuse and Forge platforms, we offer virtual interactive group training sessions. Live trainings are a great resource for anyone with platform access needing a refresher as well as new agency employees getting acquainted with the platform.
- Fuse Training: Tuesdays at 1:00 PM EST. Register here!
- Forge Training: Thursdays at 2:00 PM EST. Register here!
These training sessions incorporate a review of each system's tools and features and how to get the most out of the platform. We also cover step-by-step instructions on how to use the workspace to create and manage multiple different campaigns within Fuse, or make simple updates on a Forge website.
Office Hours
On the first Wednesday of every month, take advantage of a unique opportunity to receive personalized advice and recommendations from our top experts during Office Hours. This is an exclusive offering for our clients seeking tailored guidance for our Forge and Fuse products.
By participating in Office Hours, you'll gain direct access to insights and strategies that can help you maximize the potential of our tools, ensuring your agency operates at peak efficiency and effectiveness.
Click here to register for the next session!
Our goal is to ensure you’re fully equipped to achieve your business objectives with our tools. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!